Before submitting a new issue, make sure to do the following:

1. If you're using Karabiner Elements on your Mac, close it!
2. Install the latest Agent:
   https://github.com/UltimateHackingKeyboard/agent/releases/latest
3. Use Agent to update to the latest firmware:
   https://github.com/UltimateHackingKeyboard/firmware/releases/latest
4. Try to reproduce the issue, and only report it if it still persists.

`npm audit` related issues will be closed due to https://github.com/UltimateHackingKeyboard/agent/blob/master/NPM_UPDATES.md