From 2ff65537a006934c4a33ddfbe937c9c1200bb839 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?L=C3=A1szl=C3=B3=20Monda?= Date: Sat, 6 Oct 2018 20:28:13 +0200 Subject: [PATCH] Update ISSUE_TEMPLATE --- ISSUE_TEMPLATE | 9 ++++++++- 1 file changed, 8 insertions(+), 1 deletion(-) diff --git a/ISSUE_TEMPLATE b/ISSUE_TEMPLATE index 3e3240f4..4487bcfc 100644 --- a/ISSUE_TEMPLATE +++ b/ISSUE_TEMPLATE @@ -1 +1,8 @@ -If you're using Karabiner Elements on your Mac, then stop here! Make sure to close Karabiner Elements, then try to reproduce the issue again, even if you think that Karabiner Elements shouldn't be the cause. Karabiner Elements is the source of numerous problems, and we don't want to receive any more reports it causes. \ No newline at end of file +Before submitting a new issue, make sure to do the following: + +1. If you're using Karabiner Elements on your Mac, close it! +2. Install the latest Agent: + https://github.com/UltimateHackingKeyboard/agent/releases/latest +3. Use Agent to update to the latest firmware: + https://github.com/UltimateHackingKeyboard/firmware/releases/latest +4. Try to reproduce the issue, and only report it if it still persists.