diff --git a/packages/uhk-usb/src/uhk-operations.ts b/packages/uhk-usb/src/uhk-operations.ts
index 52771879..580005dc 100644
--- a/packages/uhk-usb/src/uhk-operations.ts
+++ b/packages/uhk-usb/src/uhk-operations.ts
@@ -9,6 +9,7 @@ import {
 } from './constants';
 import * as path from 'path';
 import * as fs from 'fs';
+import * as os from 'os';
 import { UhkBlhost } from './uhk-blhost';
 import { UhkHidDevice } from './uhk-hid-device';
 import { snooze } from './util';
@@ -29,6 +30,7 @@ export class UhkOperations {
     }
 
     public async updateRightFirmware(firmwarePath = this.getFirmwarePath()) {
+        this.logService.debug(`[UhkOperations] Operating system: ${os.platform()} ${os.type()} ${os.release()} ${os.arch()}`);
         this.logService.debug('[UhkOperations] Start flashing right firmware');
         const prefix = [`--usb 0x1d50,0x${EnumerationNameToProductId.bootloader.toString(16)}`];
 
diff --git a/packages/uhk-web/src/app/components/device/firmware/device-firmware.component.html b/packages/uhk-web/src/app/components/device/firmware/device-firmware.component.html
index 62f72578..66395335 100644
--- a/packages/uhk-web/src/app/components/device/firmware/device-firmware.component.html
+++ b/packages/uhk-web/src/app/components/device/firmware/device-firmware.component.html
@@ -18,6 +18,7 @@
                 <li>Connect your UHK directly to the host computer. Don't use USB hubs or KVM switches.</li>
                 <li>Run Agent directly on the host operating system. Don't use VirtualBox or VMware Workstation.</li>
                 <li>Give a try to every USB port of your computer.</li>
+                <li>Remove every other USB device from your computer.</li>
                 <li>If the left half becomes unresponsive after a failed update then retry and follow the instructions displayed during the update to fix it.</li>
                 <li>If the above fails, retry a couple of times.</li>
                 <li>If everything else fails, please add a new comment to <a class="link-github" (click)="openFirmwareGitHubIssuePage($event)">the GitHub issue</a>, and attach the update log.</li>