diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md index 18dbe2cb77..14530c4023 100644 --- a/CONTRIBUTING.md +++ b/CONTRIBUTING.md @@ -4,21 +4,25 @@ Contributing to Mayan EDMS Issues ------ -- Before submitting a new issue, check for **open issues** first and join the -discussion. +- The issue system is for reporting problems with the program code. For +questions use the forum at: https://forum.mayan-edms.com/ +- Do not open issues asking for **support or consulting**. For paid support +and consultation visit: https://www.mayan-edms.com/support/ +- The issue must be related to the code only, do not open issues for problems +with databases, deployments, webservers, cloud providers, etc. +- Before submitting a new issue, check for **existing issues** first and +join the discussion. - If your issue is not attended in a while, **be patient**, the core team is small and the codebase big. -- Try to reproduce the issue using a **separate, clean installation**, sometimes -the issue can be caused by an error in a configuration file and not with the -code itself. -- **Do not upload** sensitive, private or classified information or files with -your issue. If the issue is triggered by a user file, create a dummy file with the -same properties that can trigger the issue and upload that file instead. +- Try to reproduce the issue using a **separate, clean installation**, +sometimes the issue can be caused by an error in a configuration file and +not with the code itself. +- **Do not upload** sensitive, private or classified information or files +with your issue. If the issue is triggered by a user file, create a dummy +file with the same properties that can trigger the issue and upload that +file instead. - Add steps that trigger the issue in a **repeatable manner**. - **Screenshots** go a long way in helping understand problems. -- The issue must be related to the code only, do not open issues for problems -with deployments, webservers, cloud providers, etc. -- Do not open issues asking for **support or consulting**. Code ----